- Terms and Conditions -


ROTELLI webstore (www.rotellishoes-fashion.com) encourages you to read our Terms and Conditions before purchasing or placing your order, as we may change our Terms and Conditions from time to time. If you do not agree to our Terms and Conditions, we suggest you to stop using the webstore.

SIGNING UP

Signing up at our website will not only make your shopping experience faster and with less hassle, you will also be able to get our latest updates that you would not want to miss. By signing up you are going to need to provide detailed information regarding your name, email, shipping address, mobile phone number and more. Be sure to give us your most current, accurate and true information to us. You will not misuse or share your username or password, misrepresent your identity or your affiliation with an entity, impersonate any person or entity through this site.

REGISTER BENEFIT

Sign yourself up and you will be able to enjoy the benefits! Such as: saving your address so you can make your Check Out process faster at every transaction. You can also manage your account, change your address, review your current order and see the tracking number. Of course, your information will be kept privately. To create your account, just click on the ' Sign In' button.

ORDER

You can order any of our products as long as they are still available. Products in high demand may be sold out quickly, so please note that adding items to your shopping bag, does not mean the items are reserved for you - you will have to check out properly to make sure you purchase the product. Once you have checked out, you may not add more items to your shopping bag. We cannot modify/add products for you; you will have to make a new order again if you do not want to pay double shipping fees. Reservations for any of our products are not permitted.

PRICING POLICY

Prices shown on our webstore are in Indonesian Rupiahs (IDR). Prices may change without any notifications.

ORDER PROCESSING

We reserve the right to not process your order if we are unable to validate your payment due to reasons such as different account holder's name or incomplete payment. We also reserve the right not to process your order if product is out of stock and somehow the system fails/errors. We will refund your payment completely.

PAYMENT & CONFIRMATION

Payment can be made via Bank Transfer to our BCA Account. You will have to confirm your payment at our webstore to validate your purchase.

You can also pay with Credit Card (Visa & Mastercard). Payment should be made strictly in 48 hours (2 days) after checking out. We will automatically send an invoice with the details of your order via email. If you can't transfer and confirm within that time, your orders will automatically expire. You may order again, but we cannot guarantee the availability of our products.

Confirmation (only for Bank Transfer) should be made strictly after you have paid your order. You can make the confirmation easily by clicking on the 'CONFIRM PAYMENT' link. Be sure to keep your order ID so you can confirm your order.

You do not need to confirm your payment unless you make payment with bank transfer.

BANK ACCOUNT INFORMATION

BCA 258.300.9191

a/n PT KARYAMITRA BUDISENTOSA

RETURN POLICY

Return policy only applicable to damage/defect merchandises. 1.You should email us within 3 days after you receive the merchandise. Please provide information upon returning. 2.We will response to your email and ONLY after you get the email response you can return the merchandise and we will give you the designated address. 3.You will then have 7 days beginning after you receive our email response to send it back. Merchandises have to be remained unused and keep all tags and original packing with them. 4. All Personalized and Sale items are final, they cannot be returned. If the merchandise you returned is sold out and we can’t replace it with new one, we will refund your money via Bank Transfers for domestic customers. Refund will include shipping costs.

IMPORTANT NOTICE

Items should be returned new, unused, unwashed and with all garment tags still attached. Returns that are damaged, soiled or altered are not accepted and will be sent back to the customer.

PRODUCT DESCRIPTION

We always try our best to display the information and colours of the products that appear on the site as accurately as possible. However, due to monitor display, colours may appear differently

INTELLECTUAL PROPERTY RIGHTS

This site is owned and operated by PT KARYAMITRA BUDISENTOSA. All content from ROTELLI webstore including Software and all HTML and codes are not permitted to be used for any public purposes. Content also includes any graphics, logos, photographs, image rights, video or text displayed at www.rotellishoes-fashion.com. Any reproduction, copying, or foregoing of the content are prohibited.

CONTENT ERRORS

ROTELLI tries to provide the most accurate and complete information. However, content may have errors or inaccuracies. ROTELLI also does not promise that all functional system and aspects at our web store will be error-free and virus-free. We recommend customers to have anti-virus software updated. Some browsers may experience different errors and we try our best to fix that. Please email us to care@karyamitra.com for any errors that may occur.

COMMERCIAL USE

This site is not for any commercial use. You may not copy, display, reproduce, publish, create derivative works and sell any content or products within this site. You are prohibited to use our content for any advertising use/commercial use for your own site.

AGREEMENT

You agree that you will be responsible for your activity in this webstore. If we notice that you were involved in prohibited activities or violations of our Terms and Conditions, we may deny you access to this webstore on temporary or permanent basis. If you violate Terms and Conditions and we take no action against you, we will still be entitled to use our rights in any other situation where you violate the Terms and Conditions. We are not responsible for losses that are not caused by our faults or indirect losses caused by shipping company or force majeure. We will be responsible for your losses only if we violate our Terms and Conditions.

COMPENSATION

You agree to compensate us fully, defend us and hold us ROTELLI harmless immediately on demand, its directors and officers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any violation of the Terms and Conditions by you including the use by any other persons accessing this site using your internet account caused by your action or inaction.